All solar projects require a quality installer. Within the past few years, we’ve interfaced with a number of installers, both negative and positive, as a result of launching Greenlight Solar. In the aftermath of SunEdison’s demise, we can see how the solar installation process can make a business sink or swim. A good portion of the time we put into each of our residential and commercial solar installations is making sure we have the best team in place.
Each of our installation partners must pass through a rigorous vetting process before fulfilling any solar projects. Greenlight Energy evaluates potential installers on over a dozen different criteria, including past work, years in business, installations completed, valid contractor licensing, appropriate territory permitting, equipment used, and warranties offered.
Certification is a big qualifier for not only our work but also the installers with whom we partner. The right certifications can help assure that your solar array is installed carefully, correctly, and up to code. In the U.S. market, the North American Board of Certified Energy Practitioners (NABCEP) is one of the most reputable certification programs for solar PV and solar heating installers. It’s a good credential to look for.
Pre-Screened Solar Pro is a new, consumer-driven accreditation. This service signifies an installer has met strict eligibility requirements for years in business. It also looks at whether solar installers have achieved an excellent customer rating, earned a minimum number of independent reviews, and have passed a thorough background check.
The Better Business Bureau (BBB) is another organization that can help reveal a company’s credibility. The BBB discloses any formal complaints that have been filed against the installer. We use this qualification method in our work regarding both Energy Supply and Solar. We have our live A+ credibility record on every page of our website.
Greenlight also goes further to make sure your potential solar installer exhibits the absolute best service during the consultation process. Our double check provides a good indication of how they’ll handle the total solar project. We assess their experise, helpfulness, ability to explain technical information in simple terms, level of professionalism, timeliness, and efficiency.
With so many different solar companies out there, navigating the solar installation process is not easy. As a result of our years of experience in the business, we’ve put a process in place to make sure a new solar system is completed in the most timely and professional manner possible, because we’re aware it directly reflects on us and directly affects our customers.